The new 33-indicator Qualiopi framework: what changes, indicator by indicator

Decree n° 2026-728 of 1 August 2026, published in the Official Journal of 4 August 2026, replaces the annex of decree n° 2019-565 of 6 June 2019: the National Quality Framework (RNQ) underlying Qualiopi certification moves from 32 to 33 indicators on 1 November 2026. We covered the publication of the decree and then the compliance timeline; this article gives the full picture: what stays the same, what is strengthened, what appears — indicator by indicator.

What does not change

Three structural elements carry over unchanged, and that is information in itself:

• The seven criteria of the framework remain, with the same scope;
• No renumbering: indicators 1 to 32 keep their number and their logic — your procedures, your documentation system, and your indicator table remain the right working base;
• The audit mechanics stay the same: minor or major non-conformities depending on the indicator, correction deadlines set by the certification body — see our article on the indicators carrying major non-conformities.

In other words: this is a targeted revision, not an overhaul. An organisation compliant with the current framework already has the essentials; the work bears on precise additions.

Indicator 33: teaching evaluated by the apprentices

The most visible novelty is the new indicator 33, reserved for apprenticeship: CFAs and organisations delivering apprenticeship training must set up an evaluation of contents and teaching by the apprentices themselves, distinct from the general feedback collection of indicator 30. Two requirements structure the mechanism: results must be shared with the teaching teams, and they must feed the continuous-improvement process already required elsewhere.

A continuing-training provider with no apprenticeship activity has nothing new to produce here — as with indicators 14, 15, and 20, which are already CFA-specific.

Indicators 12, 14, and 15: the shift that concerns everyone

This is the broadest part of the text. Indicator 12 now requires every category of certified activity — continuing training, apprenticeship, VAE, skills assessments — to hold a documented procedure for handling any situation of violence, harassment, or discrimination reported by a beneficiary. A mention banning harassment in the internal regulations is no longer enough: the auditor expects an identifiable reporting channel with a designated contact person. Our guide to drafting the reporting procedure details the expected format.

For CFAs, two reinforcements are added:

• Indicator 14: a procedure for the “immediate” handling of contract terminations linked to difficulties, violence, or discrimination suffered by the apprentice, in training as in the host company;
• Indicator 15: strengthened information for minor apprentices about their rights, systematic communication of the apprenticeship mediator’s contact details, and a channel for reporting malfunctions to the labour inspectorate.

This logic — a clear reporting channel rather than a statement of principle — is corroborated by research: a systematic review by Diez-Canseco, Toyama, Hidalgo-Padilla, and Bird (2022, International Journal of Environmental Research and Public Health) shows that a prevention policy is only genuinely effective when paired with an identifiable reporting channel and rapid handling of reported situations. On dropout prevention, the study by Andersen, Rod, Holmberg et al. (2018, BMC Psychology, 10,190 vocational-school students followed over two years) concludes the same way: structured, institution-level intervention is what reduces dropout, not one-off gestures.

The cross-cutting rewordings: four points to revisit

Beyond these indicators, the decree rewords and strengthens several requirements applicable to all certified organisations:

Topic	What the text strengthens	Where to act
Truthful communication	Displayed success rates, outcomes, and delivery terms must be verifiable and not misleading	Website, brochures, sales pages
Distance learning	Strengthened traceability of attendance and support in distance learning	Connection logs, tutoring evidence
Subcontracting	Increased formalisation of contracts and clauses with external trainers	Subcontracting agreements, indicator 27 file
Risk analysis	A more explicit link with the organisation’s occupational risk assessment document	DUERP and the quality risk analysis (indicator 32)

None of these four points requires a new tool: they tighten existing evidence — sourced figures, attendance records, up-to-date contracts, a risk document linked to the quality system.

How to read this framework between now and your audit

Until 31 October 2026, the current 32-indicator framework applies; from 1 November 2026, audits are conducted against the 33 indicators, with no announced tolerance period. The detailed timeline, date by date sets out the recommended order of work over the three-month transition; for the full legal reading of the text, see our analysis of decree n° 2026-728.

Take action

The Complete Kit Certif (€297, 14-day guarantee, documents in French) provides model procedures and evidence tables for the current 32 indicators, including indicators 12, 14 and 15. It follows the framework that applies until 31 October 2026 (32 indicators): for an audit from 1 November, add the changes made by decree no. 2026-728. Starting your training organisation? The ebook “Créer son organisme de formation en 30 jours” (€67) lays the groundwork, and the full Pack (€347) combines both resources.